Shipping Policy
🚚 Shipping Policy – RAYO Pulse
Thank you for shopping with RAYO Pulse ! We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below for details on shipping times, costs, and more.
📦 Order Processing Time
-
All orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not shipped or delivered on weekends or holidays .
-
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We'll keep you updated via email.
🌍 Shipping Times
Since we work with global suppliers (including warehouses in Asia and Europe), shipping times may vary depending on your location:
Location | Estimated Delivery Time |
---|---|
🇮🇹 Italy | 7–15 business days |
🇪🇺 Europe | 7–18 business days |
🌎 Rest of World | 10–21 business days |
Please note: delivery times may be affected by customs, holidays, or local couriers.
💸 Shipping Costs
-
We offer Free Shipping on all orders over €50
-
For orders below €50, a flat-rate shipping fee of €4.99 will apply
🚨 Customs & Import Taxes
-
Customers are responsible for any customs or import duties that may apply.
-
We are not responsible for delays due to customs.
🕵️♂️Order Tracking
Once your order has shipped, you will receive an email with a tracking number and link to track your package.
If you don't receive a tracking email within a few days, feel free to contact us at rayopulse.com@gmail.com
📬 Wrong Address or Failed Delivery
Please double-check your shipping address before placing your order. If a package is returned to us due to incorrect address or failed delivery, we may charge a re-shipping fee .
❓Need Help?
If you have any questions about your order or shipping, contact us at:
📧 rayopulse.com@gmail.com
We'll be happy to assist you!