Shipping Policy

🚚 Shipping Policy – ​​RAYO Pulse

Thank you for shopping with RAYO Pulse ! We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below for details on shipping times, costs, and more.


📦 Order Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not shipped or delivered on weekends or holidays .

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. We'll keep you updated via email.


🌍 Shipping Times

Since we work with global suppliers (including warehouses in Asia and Europe), shipping times may vary depending on your location:

Location Estimated Delivery Time
🇮🇹 Italy 7–15 business days
🇪🇺 Europe 7–18 business days
🌎 Rest of World 10–21 business days

Please note: delivery times may be affected by customs, holidays, or local couriers.


💸 Shipping Costs

  • We offer Free Shipping on all orders over €50

  • For orders below €50, a flat-rate shipping fee of €4.99 will apply


🚨 Customs & Import Taxes

  • Customers are responsible for any customs or import duties that may apply.

  • We are not responsible for delays due to customs.


🕵️♂️Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to track your package.

If you don't receive a tracking email within a few days, feel free to contact us at rayopulse.com@gmail.com


📬 Wrong Address or Failed Delivery

Please double-check your shipping address before placing your order. If a package is returned to us due to incorrect address or failed delivery, we may charge a re-shipping fee .


❓Need Help?

If you have any questions about your order or shipping, contact us at:
📧 rayopulse.com@gmail.com
We'll be happy to assist you!